At Wheatella Foods LLP, we deeply value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website or reach out to place an order with us directly on WhatsApp.
Information We Collect
- Communication & Order Details: When you reach out to us or place an order via our live WhatsApp chat, we collect the details you share with us, such as your name, phone number, delivery address, and product preferences.
- Payment Confirmation: Since orders are processed directly through WhatsApp, payment is handled via direct bank transfer or third-party UPI/payment links. We do not collect or store full credit/debit card details on our website.
- Technical Data: Technical information such as your IP address, browser type, device details, and browsing activity may be collected automatically when you visit our website using cookies and standard analytics tools to help us improve user experience.
How We Use Your Information
- To process, confirm, and deliver the orders you place via WhatsApp.
- To send order updates, tracking details, and answer your product or business inquiries directly through chat.
- To share updates on new flavors, special offers, or product availability on WhatsApp (you can opt out at any time by letting us know).
- To improve our overall website experience and customer support.
Data Protection & Sharing
We do not sell, trade, or rent your personal information to third parties. We only share necessary delivery details with trusted courier and logistics partners strictly to ensure your orders are fulfilled and delivered safely.
Contact Us
For any privacy-related queries or to request data updates, please reach out to: