Shipping & Delivery Policy

Effective Date: August 2026 | Wheatella Foods LLP

At Wheatella Foods LLP, we are committed to delivering our freshly packed roasted wheat coin khakhra to your doorstep safely and as quickly as possible. This Shipping Policy details how your orders are processed, dispatched, and delivered when placed via our live WhatsApp chat.

Order Processing & Dispatch

We prepare and package products carefully to preserve their crunch and flavor.

  • Processing Time: Orders confirmed and paid for via WhatsApp are typically processed and dispatched within 24 to 48 hours (excluding Sundays and national holidays).
  • Order Confirmation: Once your payment is confirmed on WhatsApp, our team will pack your order and share courier dispatch details along with a tracking link directly in the chat.

Shipping Timelines & Coverage

We deliver across India through reliable courier partners and transport services for bulk orders.

  • Domestic Delivery (India): Standard transit time is 3 to 7 business days depending on your pin code and location.
  • Bulk & Distributor Inquiries: Dispatch schedules for bulk, dealer, or export inquiries will be agreed upon individually during our WhatsApp discussion.

Shipping Charges

  • Shipping charges vary based on order volume, total weight, and delivery destination pin code.
  • Exact delivery costs will be calculated and clearly informed to you on WhatsApp prior to payment confirmation.

Order Tracking & Delivery

Once your parcel is dispatched, we will send you a courier tracking number via WhatsApp so you can track your delivery in real-time. Please ensure your delivery address and contact phone number provided during chat are accurate to prevent delivery delays.

Damaged or Delayed Shipments

While we partner with established courier networks, external delays due to weather, regulatory checks, or festive rushes may occasionally occur. If your shipment appears significantly delayed or package arrives visibly damaged, please reach out to us on WhatsApp immediately so we can assist you promptly.

Contact Us

For any shipping, delivery status, or order inquiries, please get in touch with us: